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Privacy Policy for
Infogen Labs “A Ciklum Company”

LAST UPDATED: JANUARY 23, 2024

1. Introduction

Welcome to Infogen Labs “A Ciklum Company”. Your privacy is critically important to us. Infogen Labs “A Ciklum Company”, an IT consulting company operating in the United States with offices in North America, Europe, and India, is committed to respecting your privacy and protecting your personal data.

2. Information we collect

We may collect and process the following types of information

  • Personal Identification Information: Name, email address, phone number, etc.
  • Technical Data:IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
  • Usage Data:Information about how you use our website, products, and services
  • Marketing and Communications Data:Your preferences in receiving marketing from us and our third parties and your communication preferences

3. How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our websit
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

4. Log files

Infogen Labs “A Ciklum Company” follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

5. Cookies and Web Beacons

Like any other website, Infogen Labs “A Ciklum Company” uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited.

6. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • Understand and analyze how you use our website.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Data Protection

We store employees personal data securely on Microsoft's protected OneDrive platform, and physical copies are stored in a secure location under a cupboard. Certain details are stored within an AWS Virtual Private Cloud (VPC), with access restricted to only HR or management personnel through a secure web portal. Collect a range of personal information from employees, including their name, mailing address, phone number, personal email, emergency contact details, bank account information, and tax-related government identities. Implemented robust security measures and following relevant legal guidelines is crucial in safeguarding sensitive employee information. The grievance officer of Company: Siddesh Patki: sid.p@infogen-labs.com. We use commercially reasonable methods to protect your personal data in transit and at rest and we do not share any data with anyone outside the company.

Infogen Labs is a wholly owned subsidiary of Ciklum. For the latest information, visit ciklum.com