EBS Services

On Demand Consulting

Infogen can provide you with specific skill-sets; either functional or technical; either onsite or remote, regardless of your project's size or location. Our seasoned business oriented consultants supplement your project teams or internal staff to bring you the specific skill-sets that you are looking for.

Program Management

Infogen has the expertise to manage large-scale projects such as global roll outs resulting in complete business transformations


Our Remote Development Services Center has supported development efforts cost-effectively providing module extensions, custom reports, and data migration services to global clients.

Database Administration & Monitoring

Our experienced team of Oracle, Oracle Applications and SQL Server DBAs offer our clients a peace of mind by providing 24X7X365 monitoring and day to day administration, version upgrades, patches, tuning etc..

Oracle R12 Upgrades

Streamlining Finance, HR, and other back office processes has become a necessity for companies that need to stay ahead in the race for greater profits. Every company is different with unique business requirements and our Oracle R12 Upgrade service offerings reflect that reality. Knowing that one size doesn't fit all, we have developed three alternatives that will suit your needs when upgrading to Oracle R12. In addition to giving you the agility to choose the Oracle E-Business Suite R12 upgrade option that's right for you,

Vanilla Upgrade

The Oracle R12 Upgrade in a Box delivers a working R12 system, which mirrors your 11.5.10 transactional processing without business process transformation. Our R12 Upgrade in a Box provides a fixed price solution gets you live on Oracle R12 in just a few short months.


Organizations interested in enhancing business processes while upgrading to Oracle R12 should consider our Transformational R12 Upgrade service. This service offering is geared towards companies with a large Oracle footprint and complex business flows, but who still do not need to do a full reimplementation.


Our R12 Hybrid Upgrade combines elements of our R12 Upgrade in a Box and our Transformational R12 Upgrade services to give you an upgrade timeline that is both rapid and predictable while also including strategic configuration upgrades and new functionality process designs.

Because of a reimplementation's cost and complexity, most customers are reticent to embark on an effort of that magnitude. Our services begin with a Foundation Analysis, where we assess your Chart of Accounts, multi-organization structure and customizations to validate that an R12 Reimplementation is the right solution for you.

Companies choose reimplementation when they have undergone a fundamental business change or they have simply grown to the point where their existing configurations won't meet the operational needs of the business. To address these issues, our functional and technical experts design an Oracle R12 solution that is robust enough to meet your functionality needs of today, while still being scalable enough to keep pace as your business grows.

Remote DBA services

  • Oracle Database Health Check
  • 24*7 Monitoring
  • Remote Oracle DBA Support
  • Upgrade
  • Performance Tuning
  • Installation of Oracle Applications
  • Applying Patches
  • Cloning of production environment to create other environments
  • Backup and Recovery
  • Database reorganizations and row re-sequencing for performance
  • Migration of database objects
  • User and security management
  • Oracle data migrations and refreshing test databases
  • UNIX support for AIX, HP/UX, Solaris, Linux and DEC-UNIX
  • New database set-up and configuration
  • Set-up and installation of backup and recovery software
  • Oracle disk architecture and disk load balancing
  • Oracle SQL Tuning
  • Oracle design reviews
  • Installation of the Multi-threaded server
  • Creation of Oracle standby database and failover databases
  • Installing advanced replication
  • Installing the language pre-compilers (Cobol, C)
  • Implementing change control procedures
  • Implementing KEEP & RECYCLE pools
  • Implementing multiple block sizes
  • Building self-tuning database mechanisms
  • Implement automatic segment space management
  • Implementing new database features